Privacy policy

Last Updated: July 18, 2025

Choglow Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://choglow.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and installed cookies. As you browse, we also collect data about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This is referred to as Device Information.

We collect Device Information using technologies such as:

  • Cookies – small data files stored on your device that often include a unique identifier

  • Log Files – records of actions on the Site, collecting data like IP address, browser type, and timestamps

  • Web Beacons / Tags / Pixels – electronic files used to understand your browsing behavior

When you place or attempt to place an order, we also collect information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. This is referred to as Order Information.

"Personal Information" in this Privacy Policy includes both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:

  • Process and fulfill your orders

  • Communicate with you about your order

  • Screen for fraud and risk

  • Provide updates, offers, or content in line with your preferences

We use Device Information to:

  • Detect fraud and potential security risks

  • Improve our Site performance and user experience

  • Analyze user behavior and optimize our marketing efforts

Sharing Your Personal Information

We share your Personal Information with trusted third-party providers to help us operate the Site and fulfill orders:

We may also share your information when required by law, or to comply with legal obligations such as subpoenas or lawful data requests.

Cookies and Tracking Technologies

Cookies and tracking tools are used to enhance your experience, remember your preferences, and support marketing efforts. If you do not accept cookies, some features of the Site may not function properly.

Note: Our store may collect Personal Data automatically. Users are responsible for any third-party data they share through our services.

Do Not Track

Our Site does not change data collection behavior in response to Do Not Track signals from your browser.

Your Rights (EU & UK Residents)

If you are located in the European Union or the UK, you have the right to:

  • Access the personal data we hold about you

  • Request that we correct, update, or delete your personal data

  • Withdraw consent or object to data processing in some cases

To exercise your rights, please contact us using the information below. Your data may be transferred to Canada, the United States, or other jurisdictions as needed to process your order.

Data Retention

We retain your Order Information unless and until you request its deletion for legal or privacy reasons.

Minors

This Site is not intended for individuals under the age of 12. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. The most recent version will always be available on our website.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, contact us at:

Get in Touch

We’re here to help—whatever your question may be. Whether you need help with an order, have a product question, or simply want to share feedback, don’t hesitate to reach out.

Office Hours
Monday to Friday
9:00 AM – 3:00 PM Eastern Time

Contact Information

7214 New Utrecht Ave
Unit #3010
Brooklyn, NY 11228


📞 Phone: +1 (929) 761-2065
📧 Email: support@choglow.com